Kessid (Pty) Ltd (“Kessid”, “we”, “us”, and “our”) respects your corporate and personal privacy. We are strictly committed to safeguarding all personal information collected via our digital touchpoints in full compliance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA). This policy operates concurrently with our Website Terms & Conditions.
1. Scope of This Policy
This policy applies to all personal and corporate data subjects who submit inquiries, request operational profiles, or engage with Kessid (Pty) Ltd via www.kessid.co.za. It governs the lawful collection, processing, storage, and destruction of such data.
2. What Specific Information We Collect
When you interact with our digital consultation pathways, we may collect the following categories of information:
Corporate & Contact Data: Registered entity names, trading names, company registration numbers, VAT profiles, full names of corporate representatives, executive job titles, corporate telephone numbers, and corporate email addresses.
Operational Meta-Data: Desired business solutions, technology infrastructure notes, operational pain points, and text-based inquiry details submitted via the contact channel.
3. Purpose of Processing Personal Information
We process your personal and corporate information strictly for legitimate, defined business purposes, including:
Evaluating and responding to website-initiated business solutions inquiries and service requests.
Verifying corporate entity credentials and conducting standard B2B due diligence loops.
Structuring custom offline operational service level agreements (SLAs) and commercial proposals.
Managing active customer accounts, financial invoicing tracks, and statutory tax reporting.
4. Information Protection, Retention, and Security
4.1 Data Security: Kessid (Pty) Ltd enforces advanced technical, physical, and organizational safeguards to insulate your corporate details from unauthorized access, accidental exposure, data hacks, or malicious leaks.
4.2 Zero Data Commercialization: We do not sell, lease, rent, trade, or share your personal information with external marketing platforms or commercial third parties.
4.3 Controlled Retention: Data is retained strictly for the duration required to service your commercial account or as mandated by the South African Companies Act and tax frameworks.
5. Your Rights Under POPIA
As a data subject, you hold absolute statutory rights over your personal profile. You may contact our offices at any time to:
Request confirmation and inspection of what personal data we hold about you.
Request immediate updates or corrections to outdated or inaccurate profiles.
Object to processing or request the absolute deletion of your information from our active client registries.
For detailed, step-by-step instructions on our formal information access frameworks, please consult our standalone PAIA Manual. To exercise any of your privacy rights, please address your request to our Designated Information Officer at info@kessid.co.za.